Maria Kuhn

User Experience Specialist

813 North Sixth Street · Festus, MO 63028 · (314) 471-3456 · maria@mariakuhn.com

Creative designer focused on creating an exemplary user experience (UX) to meet the exact needs of the customer. Proficient in user interface (UI) design patterns and standard user centered design (UCD) methodologies with the ability to interact with people at all levels. Excellent communication skills and capability to quickly refine and iterate to create a product that is easy, effective, and enjoyable for the end-user.

You've got to start with the customer experience and work backwards to the technology.

Steve Jobs

Experience

Consultant, CX/UX

Mastercard

Customer experience, user experience for b2b clients. Workshop facilitation, customer journey maps, storyboards, wireframing, prototyping, heuristic evaluation for both internal and customer-facing applications.

April 2018 - Present

Consultant, UX/UI

Daugherty Business Solutions

UX architect for the inReachNetwork, an online application for active military and veterans in need. Product designer for charitable organization case management and inventory tracking application. Usability studies with farmers and dealers, heuristic evaluation of public-facing agricultural web sites, UX/UI Style Guides for marine transportation, beverage, and mortgage industries.

August 2016 - March 2018

Consultant, UX Lead

Scottrade

Drove UX design-related aspects of large-scale Agile (Scrum and Kanban) projects by providing strategic input into the site architecture and usability of brokerage platforms. Conducted accessibility testing for Cash Management product. UX for regulatory projects such as anti-money laundering.

April 2015 - August 2016

Business Systems Consultant

Wells Fargo Advisors

SDL Tridion Migration Project. Engaged with business and development to create a positive user experience for the SDL Tridion WCM. Wrote use cases for the Hitachi Content Platform and ensured the system was configured to meet all SEC and FINRA regulations.

September 2014 - April 2015

Multimedia Producer, Nursing/Science and Technology (S&T)

Elsevier

Provided book editors with technical assistance, consultation, and project management services for electronic titles and content. Produced digital teaching and learning materials on Evolve, Elsevier’s online portal for healthcare educators and students. Created stand-alone products sold separate from book products, including interactive ebooks (EPUB 3).

May 2012 - September 2014

Front-end Developer

Elsevier

Coding of documents for Mosby Nursing Skills web application to meet section 508 compliance. UX/UI design for Mosby Nursing Consult and Elsevier Performance Manager (EPM) web applications.

April 2010 - April 2012

Consultant, Web Editor/Product Advisory Group

Wells Fargo Advisors

HTML coding of compliance verified marketing collateral for posting on Intranet sites within Documentum.

February 2010 - April 2010

UX/UI/Web Designer

FIS (Fidelity National Information Services)

UX/UI design for online banking and credit card web applications. Created wireframes, interactive prototypes, and style guides for online banking product. Designed, developed, and maintained public web sites for over 50 banks and other financial institutions.

June 1999 - December 2009

Skills

UX Design Methods and Techniques
  • Stakeholder Interviews
  • User Interviews
  • Customer Journey Maps
  • Storyboards
  • Heuristic Evaluations
  • Card Sorting
  • Usability Testing
  • Field Studies
  • Accessibility Audits
  • Wireframes
  • Clickable Prototypes
 
Programming Languages & Tools
  • HTML5
  • CSS3
  • Axure RP
  • JavaScript
  • Bootstrap
  • Angular Material
  • Adobe Creative Suite
  • Visual Studio
  • Dreamweaver
  • Git
 
Other
  • critical thinking with an open mind
  • strong design skills
  • ability to rapidly sketch ideas in various media
  • strong articulation skills - both verbal and visual
  • empathy - for users, management, and teammates

UX Certifications

Interaction Design Foundation

  • Mobile User Experience (UX) Design
  • Design Thinking: The Beginner's Guide
  • Affordances: Designing Intuitive User Interfaces
  • Emotional Design - How to Make Products People Will Love
  • The Practical Guide to Usability
  • Web Design for Usability
  • Human-Computer Interaction - HCI
  • User Research - Methods and Best Practices