Creative designer focused on creating an exemplary user experience (UX) to meet the exact needs of the customer. Proficient in user interface (UI) design patterns and standard user centered design (UCD) methodologies with the ability to interact with people at all levels. Excellent communication skills and capability to quickly refine and iterate to create a product that is easy, effective, and enjoyable for the end-user.
You've got to start with the customer experience and work backwards to the technology.
Customer experience, user experience for b2b clients. Workshop facilitation, customer journey maps, storyboards, wireframing, prototyping, heuristic evaluation for both internal and customer-facing applications.
UX architect for the inReachNetwork, an online application for active military and veterans in need. Product designer for charitable organization case management and inventory tracking application. Usability studies with farmers and dealers, heuristic evaluation of public-facing agricultural web sites, UX/UI Style Guides for marine transportation, beverage, and mortgage industries.
Drove UX design-related aspects of large-scale Agile (Scrum and Kanban) projects by providing strategic input into the site architecture and usability of brokerage platforms. Conducted accessibility testing for Cash Management product. UX for regulatory projects such as anti-money laundering.
SDL Tridion Migration Project. Engaged with business and development to create a positive user experience for the SDL Tridion WCM. Wrote use cases for the Hitachi Content Platform and ensured the system was configured to meet all SEC and FINRA regulations.
Provided book editors with technical assistance, consultation, and project management services for electronic titles and content. Produced digital teaching and learning materials on Evolve, Elsevier’s online portal for healthcare educators and students. Created stand-alone products sold separate from book products, including interactive ebooks (EPUB 3).
Coding of documents for Mosby Nursing Skills web application to meet section 508 compliance. UX/UI design for Mosby Nursing Consult and Elsevier Performance Manager (EPM) web applications.
HTML coding of compliance verified marketing collateral for posting on Intranet sites within Documentum.
UX/UI design for online banking and credit card web applications. Created wireframes, interactive prototypes, and style guides for online banking product. Designed, developed, and maintained public web sites for over 50 banks and other financial institutions.